Organizational Development
Organizational Development is the intentional process of building stronger people, structures, and systems to boost effectiveness, adaptability, and impact. It’s about more than fixing problems—it’s about creating the foundation for long-term resilience, learning, and growth.
How We Work
From leadership development and team dynamics to culture, decision-making, board health, and change management, Organizational Development ensures that how an organization functions aligns with its mission, strategy, and values.
Working with Impact by Design on Organizational Development means helping teams lead through complexity, collaborate with trust, and implement strategy with confidence.
Clarity
Through tailored organizational assessments, we surface alignment, misalignment, and opportunities for growth—helping teams make informed decisions and focus resources on strategic priorities.
We focus on strengthening internal capacity, so your strategy lives in how people work, not just on paper, which can look like:
Empowerment
We translate best practices into usable systems, building confidence and capacity across leadership and staff.
Improved Implementation
We ensure that strategic plans don’t gather dust. By connecting strategy to daily roles, responsibilities, and decision-making structures, we embed your vision into the organizational fabric.
Change Feels Possible
Clear roles, aligned teams, and shared tools make transitions smoother, reducing friction and allowing energy to focus on impact.
Alignment
When boards, executives, and staff are rowing in the same direction, momentum accelerates, trust grows, and tension decreases.
How We Get There
Assessment
Using interviews, surveys, and facilitated discussions, we uncover both strengths and sticking points. Our process surfaces patterns that might otherwise go unspoken, providing a foundation for strategic action.
Board Development
We strengthen governance by clarifying roles, assessing board health, and building structures and practices that make boards effective strategic partners.
Change Management
Change is embedded into strategy, guided by proven frameworks and practical tools. Teams are supported through leadership transitions, restructuring, and implementation, making change smoother and more sustainable.
Implementation Planning
From big-picture goals to clear roles and timelines, we create practical plans using tools like RACI and RAPID frameworks to ensure strategies are realized in practice.
Lasting Impact
Successful Organizational Development feels like:
Clarity replaces confusion – Roles, responsibilities, and decision-making processes are clear. People understand how their work connects to the mission.
Alignment replaces friction – Boards, leadership, and staff move in the same direction, using shared language and expectations. Strategy, culture, and structure reinforce one another.
Forward momentum – Teams are energized, priorities are clear, and implementation becomes a shared commitment, not an afterthought.